Privacy policy

Privacy Policy

Effective Date: December 3, 2025

Version: 2.0

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, this Privacy Policy governs our actions as they relate to the collection, use, and disclosure of Personal Information. This policy describes the privacy practices of Moda Colombia, LLC., and our subsidiaries and affiliates (collectively, "Moda Colombia," "we," "us," or "our") in connection with the websites https://www.modacolombia.com or https://modacol.com, and any other website or service that we own or control and that posts or links to this Privacy Policy (the "Sites"), as well as our retail stores and related services (collectively, the "Service"), and the rights and choices available to individuals with respect to their information.

 

1. Data Controller and Principles

We are responsible for maintaining and protecting the Personal Information under our control. We have designated the individual(s) responsible for compliance with our privacy policy.

Privacy Contact Detail
Email info@modacol.com
Phone +1 407 639 9191
Address Moda Colombia, LLC, 4310 S Semoran Blvd, Orlando, FL 32822, USA

2. Identifying Purposes and Types of Information Collected (Limiting Collection)

We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information.

The Personal Information we collect may include:

Data Category Examples of Data Collected and Purpose
Identification and Contact Name, surname, email, phone number. Purpose: Order fulfillment and Customer Service.
Transaction and Payment Shipping/billing address and payment information (via third-party processors: Affirm, Afterpay, Shop Pay). Purpose: Execution of the purchase contract.
Usage and Navigation IP address, browsing history, viewed products, cookie data. Purpose: Site analysis, targeted advertising, and service improvement.
Communication Content of chats, emails, and service calls. Purpose: Assistance and resolution of inquiries.

3. Consent

Knowledge and consent are required for the collection, use, or disclosure of Personal Information except where required or permitted by law.

  • Voluntariness: Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services.

  • Condition: We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as strictly required to be able to supply the product or service (e.g., the address for shipping).

4. Limiting Use, Disclosure, and Retention

A. Use and Disclosure

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law.

Sharing with Third Parties (Disclosure): We share your information with the following third parties for the operation of the Store:

  • Platform Providers: Shopify.

  • Payment Providers: Credit card processors, Affirm, Afterpay, and Shop Pay.

  • Logistics Providers: Carriers for order delivery (e.g., USPS, FedEx).

  • Analytics and Marketing Tools: Google Analytics, Meta (Facebook) Pixel.

  • Legal Requirements: When required by law (e.g., court subpoena).

B. Retention

Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

5. Accuracy and Security

  • Accuracy: Personal Information will be maintained in as accurate, complete, and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

  • Security: Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

6. Customer Access and Privacy Rights (Customer Access)

Upon request, you will be informed of the existence, use, and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information and may request that it be amended, if appropriate.

Additional Opt-Out Rights

In compliance with modern privacy laws (including US targeted advertising Opt-Out rights), you have the following rights:

  • Right of Deletion (Right to be Forgotten): Request the deletion of your Personal Information, subject to legal exceptions (e.g., maintenance of transaction records).

  • Right to Object to Direct Marketing: Object to the processing of data for newsletters or promotional emails (you may use the "Unsubscribe" link in any email).

  • Right to Opt-Out of Sale/Sharing: You have the right to object to the "sale" or "sharing" of your Personal Information to third parties for targeted advertising purposes.

To exercise any of these rights, please contact us at info@modacol.com.

7. Cookies and Other Websites

Cookies

A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites.

  • Usage: We may use cookies to improve our website’s functionality and to provide visitors with a customized online experience, as well as for traffic analysis and advertising.

  • Control: Most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies. If you disable cookies, please note that you may not experience the optimal performance of our website.

Other Websites

Our website may contain links to other third-party sites that are not governed by this Privacy Policy. Although we endeavor to only link to sites with high privacy standards, our Privacy Policy will no longer apply once you leave our website. We are not responsible for the privacy practices employed by third-party websites.

8. Handling Complaints and Suggestions

You may direct any questions or inquiries with respect to our Privacy Policy or our practices by contacting:

  • Email: info@modacol.com

  • Phone: +1 407 639 9191

  • Address: Moda Colombia, LLC, 4310 S Semoran Blvd, Orlando, FL 32822

9. Minors

The Store is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. The most current version of the Privacy Policy will always be available on this page, and the Effective Date will be updated to reflect the date of the change.